Home
/
Crypto news
/
Latest news
/

Crypto.com cuts 12% of staff: adapting to ai changes

Crypto.com Cuts 12% of Workforce | CEO Advocates for AI Adaptation

By

Meltem Demirors

Mar 20, 2026, 07:32 AM

Edited By

David Lee

2 minutes of duration

An image illustrating Crypto.com reducing its workforce, showing empty desks and a company logo in the background, depicting the impact of AI on job cuts in the crypto industry.
popular

Crypto.com has laid off 12% of its workforce, stirring up controversy in the crypto community. The CEO asserts that adapting to artificial intelligence is critical for survival in the industry. However, the announcement has led to significant backlash among former employees and crypto enthusiasts alike.

Layoff Details Spark Controversy

The decision to cut jobs has left many wondering about the future of those affected. Some comments on user boards point to frustration with the CEO's expectations. One user remarked,

"So what does he expect the people to do who he’s laid off? Start their own AI company?"

This sentiment highlights a common concern among those impacted that the leadership may not fully grasp the implications of their actions.

Mixed Reactions on Adaptation Strategy

While the CEO insists adapting to AI is essential, the move has raised doubts. User comments express skepticism about the value of AI in the current market. A commenter noted,

"Hard to compete with the shit coin."

Moreover, several people emphasized the challenges Crypto.com faces, with one adding,

"And still CRO tanks."

These reactions underscore an ongoing struggle within the company to maintain credibility and market stability.

Key Insights from the Layoff Fallout

  • πŸ”Ί 12% reduction in staff to focus on AI integration

  • πŸ”Έ Users express frustration and doubt about future leadership decisions

  • ⚠️ Many question whether AI adaptations can effectively counter current market challenges

The layoffs at Crypto.com signify a significant shift in strategy that not all are embracing, raising critical questions about the tech's role in the future of the crypto industry. As the story develops, the community continues to monitor how this will affect not only Crypto.com but also the wider market landscape.

Future Shifts in the Crypto Landscape

There's a strong chance that Crypto.com will restructure its leadership and strategy in response to the backlash. Experts estimate around a 50% likelihood that we will see new initiatives aimed at transparency and employee engagement to regain trust. As the company integrates AI tools, competition may either intensify or shift market dynamics, potentially leading to more layoffs if adoption fails. Given the volatile nature of the crypto sector, many predict that if the integration doesn't yield quick, measurable results, further staff reductions could be in play, perhaps affecting as much as 15-20% of the workforce by year's end.

Lessons from the Energy Crisis

Looking back, the upheaval seen in the crypto industry mirrors the restructuring that occurred during the 1970s energy crisis. Back then, many energy companies faced drastic shifts in operational focus as they scrambled to adapt to rising oil prices and changing consumer behavior. What seemed like a collapse initially prompted innovation and a reevaluation of priorities. Similarly, Crypto.com’s current troubles may pave the way for a renewed sense of direction and creativity within the crypto space, challenging firms to innovate under pressure rather than merely rely on AI tools as a solution.