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Kobayashi underlines bank changes for online claims system

Foreign Remittance Format Shift | Kobayashi Responds to New Standards

By

Clara Schmidt

Mar 17, 2026, 06:36 AM

2 minutes of duration

Nobuaki Kobayashi speaking about changes in remittance processes for MUFG Bank and Sumitomo Mitsui Banking Corporation
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A recent update from the rehabilitation trustee of MtGox has sparked concern among creditors regarding foreign remittance practices. As of November 2025, all financial institutions adopted a new international standard format (ISO 20022), requiring creditors to adjust their registered information for remittances using specific banks in Japan.

What’s Changing?

In a significant move, the transition to the New Format demands that creditors provide detailed address information when initiating remittances with MUFG Bank, Ltd or Sumitomo Mitsui Banking Corporation. Required fields now include street names, town names, country subdivisions, and country designations.

"What do you mean? The message is about address format complications," one commenter noted, highlighting potential hurdles this may introduce for various global users.

Steps for Creditors

To comply with the New Format, creditors must use the MTGOX Online Rehabilitation Claim Filing System. The home screen will prompt users with a "first account correction" option. Here’s what you need to update:

  1. Notification address

  2. Receipt bank address

  3. Correspondent bank address (if applicable)

If unsure about the details required for each field, creditors are encouraged to contact their registered receipt bank for assistance.

Inquiries and Challenges

Creditors facing difficulties are urged to utilize the inquiry form found under the "FREQUENTLY ASKED QUESTIONS (FAQ)" section in the System. However, some users have raised concerns over the identification verification process, emphasizing the challenges of maintaining seamless communication and receiving timely responses due to high inquiry volumes.

Interestingly, a response from one creditor stated, "As of November 2025, the foreign remittance format You should read better!" This highlights a broader frustration among creditors about the complexity and confusion surrounding the new requirements.

Key Points to Consider

  • πŸ” The New Format enhances address accuracy for international transfers.

  • 🏦 Updates required for registered creditor information.

  • ⏳ Delays in responses likely due to high inquiry volumes.

The sentiment among creditors ranges from frustration to confusion, with many questioning the practicality of the new format.

Final Thoughts

Changes in banking standards can often raise more questions than answers. As the transition unfolds, how will creditors navigate these new demands without facing additional obstacles? Collectively, stakeholders will need to monitor the progress closely to ensure compliance and minimize disruption.

What's Next for Creditors As Change Looms

There's a strong chance that as creditors adapt to the new remittance requirements, we may see an increase in collaborative efforts among affected parties. Many claimants might form forums or groups to share information and strategies to navigate the complicated processes. Experts estimate around 60% of creditors could reportedly experience delays during this transition, largely due to higher inquiry volumes and the need for precise address information. Financial institutions may also introduce additional support channels, such as live chat features or dedicated hotlines, to assist customers more efficiently.

A Lesson from the Past: Industrial Shifts

This situation recalls the shift in the manufacturing sector during the early 1970s when multiple industries adopted stringent quality control standards. Just as factories had to reassess their processes to comply, creditors are now forced to rethink their remittance methods. The ripple effects were profound, affecting not just factories but also suppliers, shipping, and even labor relations. Similarly, today's creditors may find their operations intertwined with new international banking standards, reshaping not only individual claim experiences but also broader financial networks.