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Revolut cards scratch easily: a comparison with other banks

Revolut Cards Scratched in Days | A Closer Look at User Complaints

By

Vitalik Buterin

Jul 10, 2026, 09:28 PM

Edited By

Ravi Patel

Updated

Jul 11, 2026, 10:08 PM

2 minutes of duration

A close-up of a scratched Revolut card placed next to a shiny card from a traditional bank, illustrating wear and durability differences.

A growing coalition of people is raising alarms over Revolut cards, reporting scratches forming just days after receiving them. This issue has sparked discussions across forums, fueling concerns about their durability compared to traditional banks' cards.

Users Voice Ongoing Frustrations

Users, particularly those with premium or metal cards, are disgruntled. One individual noted, "I have the gold plated one, never used it, yet it’s still scratched." This sentiment echoes various others who feel short-changed on quality.

Recurring Themes in User Feedback

  1. Durability Concerns: Complaints are streaming in about the poor quality of materials. One user remarked, "Low quality cards all around. The ultra card also looks like crap after a few months."

  2. Account Stability Risks: Serious concerns have surfaced regarding potential account closures over card conditions. "I’ve heard stories of Revolut closing people’s bank accounts because of scratches on their cards," warned a concerned individual.

  3. Shift to Digital Payments: Users are increasingly opting for contactless methods over physical cards. "Why does anyone still care about actual physical cards?" reflected one person, indicating a clear trend towards mobile solutions like Apple Pay.

Mixed Reactions to Card Durability

While there are many criticisms regarding the durability of the cards, a few users challenge the complaints. "Just because people say so doesn't make it true," stated a participant in the discussions. However, overall, the predominant feelings are negative; many are urging Revolut to step up its quality control measures.

"It’s astounding how quickly they can show wear. Where’s the quality control?" - A disgruntled cardholder

What’s Next for Revolut?

As these problems linger, the question remains: will Revolut adapt its product offerings? With the growing preference for mobile payment options, Revolut might need to focus more on its app's functionality rather than on physical cards, which many people no longer prioritize.

Consumer Insights

  • 🚨 Durability Issues: Many users report scratches forming rapidly.

  • πŸ’³ Digital Payment Preference: Interest in mobile wallet methods is on the rise.

  • ⚠️ Account Risks: Users advised to remain cautious; card condition may impact account stability.

If Revolut doesn't address these durability concerns, it risks alienating a significant portion of its clientele, who may gravitate towards other banking options better aligned with their expectations.